Price :
QTY :
CART TOTALS :
There are items
in your cart
CART TOTALS :
With this products also buy:
Our teams work hard to deliver you a product of elevated design and quality in a timely manner. However, in case you receive a product from us that is damaged or defective, or if the product delivered is different from what you had ordered, you may request a return.
For all returns, the product must be in its original packaging with all its original tags and labels intact. To claim refund or replacement the customer must send the video of opening the package.
If the product is requested for replacement then we will replace the product within 7 days.
If a product return is requested, the returns will be picked within 4-7 working days. In case of returns, the refunds will be credited to your account within 10-14 working days.
In case of return the refund, amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.
We cannot accept order cancellations on any order.
We are proud that all our shipments go through 2 levels of packaging and 3 levels of inspection before dispatch. The likelihood of damage is very small. However, in case there is any damage.
We offer a replacement guarantee for all products ordered online. Products will be replaced only in case of a manufacturing defect or damage due to transportation. Also same for Missing items.
You'll have to submit a box opening Video or Images to intarsiastore1@gmail.com (within 24 Hrs of delivery time) - If you are eligible for a replacement, you may notify us within 2 days from the date of delivery and ship the product back to us for a free replacement.
Processing Orders: Our business hours are 9 am to 5 pm EST, Monday to Saturday. If you need to contact us outside our business hours, please email our customer service department at intarsiastore1@gmail.com and we will respond as soon as possible.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at intarsiastore1@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at intarsiastore1@gmail.com or the site contact us page.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at intarsiastore1@gmail.com.
