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FAQs

Frequently Asked Questions - Intarsia Store

Frequently Asked Questions

Find answers to common questions about our handcrafted mandala wall art, ordering process, shipping, and more.

Products & Materials

What materials are your mandala wall art pieces made from?

Our mandala wall art is crafted from high-quality wood using precision laser-cutting technology. We use premium wood varieties that are carefully selected for their durability, grain pattern, and ability to showcase intricate mandala designs. Each piece combines traditional Indian craftsmanship with modern precision cutting techniques.

How are your mandala designs created?

Our mandala designs are created through a meticulous process that honors sacred geometry principles. Each design begins with traditional mandala symbolism and is adapted using modern design software. The pieces are then precision laser-cut to ensure every intricate detail is preserved with mathematical accuracy.

What sizes are available for mandala wall art?

We offer various sizes to suit different spaces:

  • Small (12-18 inches): Perfect for intimate spaces, bedrooms, or gallery walls
  • Medium (18-24 inches): Ideal for above headboards or in meditation spaces
  • Large (24-36 inches): Statement pieces for living rooms or focal walls
  • Custom sizes: Available upon request for specific space requirements
Do you offer custom mandala designs?

Yes! We offer custom mandala design services. Whether you want to incorporate specific symbols, adjust dimensions for your space, or create a completely unique design, our artisans can work with you. Custom orders typically require 2-3 weeks additional processing time. Please contact us with your specifications for a personalized quote.

Are your products eco-friendly and sustainable?

Absolutely. We are committed to sustainable practices. Our wood is sourced from responsibly managed forests, and our laser-cutting process produces minimal waste. We also use eco-friendly finishing treatments and packaging materials whenever possible. By investing in our handcrafted pieces, you're supporting sustainable artisanship over mass production.

Ordering & Payment

How do I place an order?

Ordering is simple:

  • Browse our collection and select your desired mandala design
  • Choose your preferred size and finish options
  • Add the item to your cart and proceed to checkout
  • Provide shipping information and complete payment
  • You'll receive an order confirmation email with tracking details

Shipping & Delivery

How long does processing and shipping take?

Our typical timeline is:

  • Processing: 3-5 business days for standard items
  • Custom orders: 2-3 weeks processing time
  • Domestic shipping: 5-7 business days
  • International shipping: 10-21 business days

You'll receive tracking information once your order ships.

Installation & Care

How do I install my mandala wall art?

Installation is straightforward:

  • All our products will have a hanging hole on the back so that you can easily hang the product on the wall with just a single screw
  • Use appropriate wall anchors for your wall type (drywall, plaster, etc.)
  • Ensure the wall can support the weight of the piece
  • Use a level for proper alignment
  • Detailed installation instructions are included with every order

For large pieces or complex installations, we recommend consulting a professional installer.

Returns & Warranty

What is your return policy?

We want you to love your mandala art! Our return policy includes:

  • 30-day return window from delivery date
  • Items must be in original condition and packaging
  • Return shipping costs are customer's responsibility unless item is defective
  • Custom orders are generally non-returnable unless there's a manufacturing defect
  • Refunds processed within 5-7 business days of receiving returned item

About Intarsia Store

What makes Intarsia Store different from other wall art companies?

Several factors set us apart:

  • Authentic craftsmanship: We combine traditional Indian artisanship with modern precision technology
  • Sacred geometry focus: Our designs honor the spiritual significance of mandalas
  • Quality materials: Premium wood selection and expert finishing
  • Customization: Personalized designs to match your space and vision
  • Sustainable practices: Environmentally conscious production methods
  • Cultural respect: Authentic understanding of mandala symbolism and meaning

Still Have Questions?

We're here to help! If you can't find the answer you're looking for, don't hesitate to reach out to our friendly customer service team.

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